Remote work has exploded since the pandemic struck, and employees like it. In speaking to hundreds of managers about this development, one concern crops up again and again: The shift to remote work is highly unequal. Front-line staff with modest paychecks rarely enjoy the benefits of working from home. Instead, they commute every workday to engage customers and coworkers, operate machinery, and look after facilities. In contrast, highly paid professionals and managers often work from home two or three days a week — saving time, money, and aggravation. Business leaders rightly worry that this divide could hurt morale among front-line staff, undermine perceived fairness, and create new rifts in the workforce.